Terms and Conditions

Introduction

Welcome to the website of Necker Marketing Sdn Bhd (0691248-V) (“Company”). These terms and conditions (“Terms”) apply to the use of our website and the purchase of products under our brand name “Duocai”. By accessing or using our website, you agree to be bound by these Terms.

Use of Website

You agree to use our website for lawful purposes only and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website. You must not use our website to transmit or post any material that is defamatory, offensive, or otherwise objectionable.

Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Necker Marketing Sdn Bhd (0691248-V) and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on our website without our prior written consent.

Product Information and Orders

We strive to ensure that the information on our website is accurate and up-to-date. However, we do not warrant the accuracy or completeness of the information, product descriptions, pricing, or availability. We reserve the right to correct any errors or omissions and to change or update information at any time without prior notice.

By placing an order with us, you agree to provide accurate, current, and complete information. We reserve the right to refuse or cancel any order if we suspect that the information provided is false or fraudulent.

Shipping and Delivery

We will make every effort to deliver your order within the estimated timeframe. However, we are not responsible for any delays or damages caused by third-party carriers or unforeseen circumstances. Shipping and delivery terms are subject to change without prior notice.

Returns and Refunds

Our return and refund policy is outlined in our Warranties & Guarantees page. Please refer to that page for detailed information on how to return products and receive refunds.

Limitation of Liability

To the fullest extent permitted by law, Necker Marketing Sdn Bhd (0691248-V) shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our website or products, even if we have been advised of the possibility of such damages.

Governing Law

These Terms are governed by and construed in accordance with the laws of Malaysia. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.

Changes to Terms and Conditions

We reserve the right to modify these Terms at any time without prior notice. Your continued use of our website following any changes constitutes your acceptance of the new Terms. We encourage you to review this page periodically for the latest information on our terms and conditions.

If you have any questions or concerns about these Terms, please contact us at info@dc-awningtent.com.